Expenses and travel policy

This is version 2.0 of expenses and travel policy. The version that governs a signed engagement is the one in force on the day it was signed, and every acceptance is recorded against its exact text.

In this document "Nuub" means Nuub Limited (company number 12345678), registered office The Future Works, 2 Brunel Way, Slough, SL1 1FQ, United Kingdom, trading as Nuub.

Contractual notices go to admin@nuub.co.uk. Data protection requests go to admin@nuub.co.uk. Nuub's ICO registration is being processed; contact the privacy address above for the current position.

These are business-to-business terms, governed by the law of England and Wales. If you are buying wholly or mainly outside a trade, business, craft or profession, contact Nuub before purchasing, because different rights apply.

Travel, accommodation and pre-approved out-of-pocket expenses are billed to the client at cost and paid to the executive in full. Nuub takes no share of expenses. Expenses must be approved by the client before they are incurred.

Expenses are recharged at cost with no administrative uplift, and are shown as a separate line on the client invoice and on the executive payout statement.

Travel, accommodation and any single item above one hundred pounds must be approved by the client in the platform before it is incurred. Unapproved expenses may be declined.

Standard-class rail, economy air travel and mid-market accommodation are the default standard. Anything above it needs specific approval.

Mileage is claimed at the prevailing HMRC approved rate. Subsistence is claimed at actual reasonable cost with a receipt.

Claims are submitted in the platform within thirty days of being incurred, with receipts. Approved claims are invoiced to the client with the next fee invoice and paid to the executive in full on collection.

This agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Before issuing proceedings the parties will escalate in good faith: first to the engagement lead, then to a director of Nuub, then to mediation under the CEDR Model Mediation Procedure.

• Client terms of engagement — The master terms governing every diagnostic, review, blueprint, sprint and programme bought from Nuub.
• Executive network agreement — The terms on which an executive joins the Nuub bench, delivers work and is paid a share of billings.
• Fractional appointment terms — Additional terms for ongoing COO, CFO, NED and Chair appointments placed and administered by Nuub.
• Platform terms of use — How the Nuub platform, workspace, assessments and AI features may be used by clients and executives.
• Booking and session terms — How a paid session is booked, rescheduled, cancelled and credited, and what happens if either side does not turn up.
• Constraint assessment terms and disclaimer — The basis on which the constraint assessment, its scores and its cost-of-constraint estimates are provided.
• Growth partnership and retainer schedule — The additional terms that apply to a recurring monthly partnership: term, notice, what is included and what happens to unused capacity.
• Referral programme terms — How a referral is registered, when a reward becomes payable, and what disqualifies a referral.
• Privacy notice — What personal data Nuub holds, why, on what lawful basis, who it is shared with, how long it is kept and what rights apply.
• Cookie notice — What is stored on your device, why, and how to control it.
• Data processing addendum — The controller-to-processor terms that apply where Nuub processes personal data on a client's documented instructions.
• Mutual non-disclosure agreement — Standard mutual confidentiality terms for exploratory conversations before an engagement is contracted.
• Nuub Pulse subscription terms — The terms for the Nuub Pulse monthly business subscription: what is included, what is explicitly not included, renewal and cancellation, what happens if a payment fails, and how your information is treated.
• Accessibility statement — The accessibility standard Nuub works towards, what is known to fall short, and how to report a problem.