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Results

What we measure, and how we measure it

We do not publish a result unless we can say what was counted, what it was compared against and over what window. These are the eight measures we work to.

Published engagements
5
Verified client engagements
0
Sectors covered
2
Illustrative scenarios
5

Illustrative scenarios are patterns we see repeatedly, written up so the shape of the work is clear. They are never presented as a named client result, and they are excluded from the verified count above. How we verify.

The eight measures

Each measure has a definition, a method, a baseline and a window

Revenue growth

0 published

Change in recognised revenue attributable to the constraint that was removed.

How it is measured
Monthly recognised revenue from the client's own accounting system.
Baseline
Trailing three months before the engagement start date.
Typical window
6 to 12 months

Margin recovery

0 published

Change in gross or contribution margin percentage on the affected revenue lines.

How it is measured
Margin percentage recalculated on the same cost base and product mix.
Baseline
Last full quarter before the engagement start date.
Typical window
3 to 9 months

Cash and working capital

0 published

Change in cash conversion: debtor days, stock turn or free cash held.

How it is measured
Aged debtor and creditor reports plus month-end bank position.
Baseline
Rolling 90-day average before the engagement start date.
Typical window
3 to 6 months

Operational capacity

0 published

Change in throughput, lead time or output per person on the constrained process.

How it is measured
The client's own operational counts, sampled the same way before and after.
Baseline
Four-week sample before the intervention.
Typical window
1 to 6 months

Leadership and structure

0 published

Change in decision ownership: roles filled, decisions delegated, founder hours reclaimed.

How it is measured
Named accountabilities logged in the delivery tracker and confirmed by the founder.
Baseline
Accountability map captured at the assessment.
Typical window
3 to 12 months

Technology and AI

0 published

Change in time or cost removed by automation and tooling.

How it is measured
Hours per cycle before and after, priced at the client's own loaded cost.
Baseline
Time-and-motion capture during Understand.
Typical window
1 to 6 months

Demand and marketing

0 published

Change in qualified demand: enquiries, conversion rate or cost per acquisition.

How it is measured
The client's CRM and ad platform reporting, same attribution model throughout.
Baseline
Trailing three months before the engagement start date.
Typical window
3 to 9 months

Exit readiness

0 published

Change in transferability: earnings quality, key-person risk and diligence readiness.

How it is measured
Readiness scoring against the diligence checklist used at the assessment.
Baseline
Readiness score captured at the assessment.
Typical window
6 to 24 months

Our rule

No number without a baseline

If a client cannot supply the baseline from their own systems, we publish the change qualitatively rather than inventing a figure. Where a result is confirmed by the client in writing, the case study carries a verified badge. Everything else is labelled.

Browse all case studies and testimonials

Next step

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